Consistently deliver “Wow!” to your customers, through excellent service, selection, quality and price.  Do this by having the confidence, trust and cooperation of your suppliers as an integral part of the selling process. 

The presentation is for the distributor in understanding the behind the scenes process at your vendors and how having better vendor relations can impact your bottom line.  Developing partnerships and including suppliers in the selling process will make you a better solution provider.  This presentation will use a multi-modality approach to learning including cases studies. Specifically areas addressed include:

• Relationships
• Communicating: What you don’t know is killing your sales.
• What questions are you not asking and how that is hurting your bottom line?
• Building your team.
• Getting our needs met.
• Get and keep the suppliers attention so they go above and beyond.
• Feed the need, so they will be there when you need them.
• When the $#*! hits the fan, how to solve the problem and turn lemons into lemonade.